By Sylvia Kodilichukwu, Enugu
Enugu Electricity Distribution Company (EEDC) has commenced the second phase of its free-of-cost prepaid meter distribution under “tranche B” of the Meter Acquisition Fund (MAF) metering programme.
It would be recalled that the MAF metering initiative, instituted by the Nigerian Electricity Regulatory Commission (NERC), was meant to close the existing metering gap in the sector and put an end to estimated billing.
The Group Head, Corporate Communications, EEDC, Mr Emeka Ezeh, made these known in a statement.
Ezeh said that the metering programme, funded through the MAF “tranche B”, is targeted at unmetered customers on service band “A” feeders across the South-East.
According to him, a total of 13,335 customers of EEDC, including those of its subsidiary companies, will be beneficiaries in this phase of the metering programme.
He noted that the initiative had begun on 2 Nov., 2025, with the Know Your Customer (KYC) validation exercise.
Ezeh affirmed that customers are not expected to pay to have these meters installed in their facilities.
“These meters and their installation are free, and customers are cautioned against making any form of payment to the meter installers or succumbing to any form of inducement or extortion.
“This aligns with our organisation’s commitment to improving service transparency and customer satisfaction,” he said.
The spokesman emphasised that the programme prioritises customers under Band “A” feeders; while urging customers to verify and update their contact information by visiting the Customer Service Unit at the distribution company’s office serving them.
“Our team will be reaching out to customers on this metering exercise using the information provided in their profile with the company,” Ezeh added.
He recounted that earlier in 2025, EEDC successfully completed “tranche A” of the MAF metering programme, where a total of 13,614 band “A” customers were metered.
He assured that once all customers under band “A” are metered, attention would then move to those in band “B”, adding: “The idea is to systematically close the existing metering gap across the network.”
Ezeh further appealed to customers who would not be captured in the current “tranche B” MAF metering exercise to remain patient, as another metering initiative – the Distribution Sector Recovery Project (DISREP), is underway.
He warned against bypassing these prepaid meters when they are installed as that would not only defeat the essence of the exercise, but undermine the efforts being made to instill efficiency and revenue protection.
“Customers should avoid engaging in meter bypass, energy theft, and all other illegal activities, and should report anyone engaging in such criminal activity,” he said.
The image maker urged customers to reach out to the company via its call centre on 02084700100 or its WhatsApp lines on 0707 461 0095 and 0707 461 0088, for further inquiries.
The MAF is a pool of funds contributed by all distribution companies in the country, which is used for procurement of prepaid meters for deployment to customers’ free.
The programme is being overseen by a fund manager and NERC.
